Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.
Introduction
Weblioz ("we," "our," or "us") operates the weblioz.com website and provides technology services including app development, cloud computing, cybersecurity, data analytics, software planning, IT support, web design, web development, and SEO & digital marketing.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy applies to all visitors, users, and others who access or use our services.
Information We Collect
Personal Data
We collect personal information that you voluntarily provide to us when you interact with our website. This includes:
- Contact Information: Name, email address, phone number, and company name — collected when you submit a contact form, subscribe to our newsletter, or request a consultation.
- Job Application Data: Resume, cover letter, employment history, and education — collected when you apply for a position via email.
- Communication Data: Any information you provide when contacting our support team or corresponding with us.
Derivative Data
When you access our website, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and referring URLs
- Device identifiers
This information is collected automatically and does not identify you personally. It is used for analytics, security, and improving our services.
Cookies and Tracking Data
We use cookies and similar tracking technologies to enhance your experience. For full details, see Section 4 (Cookies & Tracking).
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to your inquiries, provide customer support, and deliver the technology services you request.
- Communication: To send you newsletters, marketing materials, and service updates — only with your consent. You may unsubscribe at any time.
- Job Processing: To evaluate your application and communicate regarding employment opportunities.
- Website Improvement: To analyze usage patterns, monitor performance, and enhance the functionality and content of our website.
- Security: To detect, prevent, and address fraud, unauthorized access, and other malicious activity.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Analytics: To understand how visitors interact with our website and measure the effectiveness of our marketing campaigns.
We will not use your personal information for purposes materially different from those listed above without first obtaining your consent.
Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics — Website usage analytics and reporting. Privacy Policy
- Google Ads — Advertising, remarketing, and conversion tracking. Privacy Policy
- Facebook/Meta Pixel — Advertising and conversion tracking. Privacy Policy
- Mailchimp — Email marketing and newsletter delivery. Privacy Policy
- Stripe — Payment processing. Privacy Policy
- PayPal — Payment processing. Privacy Policy
- Hotjar — User behavior analytics and heatmaps. Privacy Policy
Each third-party service provider has its own privacy policy governing the use of your information. We encourage you to review the privacy policies of these third parties. We are not responsible for the practices of third-party services.
Data Sharing & Disclosure
We do not sell your personal information to anyone. We may share your data only in the following circumstances:
- Service Providers: We share data with trusted third-party vendors who assist in operating our website and delivering services (hosting, analytics, email delivery, payment processing). These providers are contractually obligated to protect your data and use it only for the services we request.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you of any such change and any choices you may have regarding your information.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
International Data Transfers
Our website and services are operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our services and providing your information, you consent to these transfers. We take appropriate safeguards to ensure that your personal data receives an adequate level of protection, including:
- Standard Contractual Clauses (SCCs) for transfers from the European Economic Area
- Contractual obligations with service providers to protect your data
- Encryption of data in transit and at rest
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
Your rights include:
- Right of Access: You have the right to request copies of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You have the right to request that we limit how we process your data under certain conditions.
- Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process data, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at support@weblioz.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority in your country.
Your Rights Under CCPA
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purpose for collection, and the third parties with whom we share it.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain legal exceptions.
- Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing or quality of service for exercising your privacy rights.
To exercise your rights under the CCPA, please contact us at support@weblioz.com. We will verify your identity before processing your request and respond within 45 days. You may also designate an authorized agent to make a request on your behalf.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:
- Contact form submissions: Up to 2 years from the date of submission
- Newsletter subscriptions: Until you unsubscribe
- Job applications: Up to 1 year after the last update to your application
- Analytics data: Up to 26 months (Google Analytics default retention period)
- Payment records: Up to 7 years (as required by applicable tax and financial regulations)
- Server logs: Up to 90 days for security monitoring
When your data is no longer required, it will be securely deleted or anonymized so that it can no longer be associated with you.
Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption: SSL/TLS encryption for data in transit; AES-256 encryption for data at rest
- Access Controls: Role-based access controls and multi-factor authentication for systems that process personal data
- Infrastructure: Secure cloud hosting with redundancy, regular backups, and DDoS protection
- Monitoring: Continuous security monitoring, intrusion detection, and regular vulnerability assessments
- Training: Regular security awareness training for all team members with access to personal data
- Incident Response: Documented incident response procedures for prompt detection and remediation of security breaches
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@weblioz.com and we will take steps to remove that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on this page
- Notify you via email or a prominent notice on our website for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@weblioz.com
- Website: weblioz.com
- Response Time: We will acknowledge your inquiry within 3 business days and provide a substantive response within 30 days (or 45 days for CCPA requests).
For GDPR-related inquiries, our Data Protection Officer can be reached at support@weblioz.com.
Questions About This Policy?
If you have any questions about how we handle your data or wish to exercise your privacy rights, our team is here to help.